Privacy Policy

Last updated: March 15, 2026

1. Introduction

Zelto ("we", "our", or "us") operates the Zelto mobile application and website at zeltoapp.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

By using Zelto, you agree to the collection and use of information as described in this policy.

2. Information We Collect

• Account information: Your name, email address, and phone number when you register.
• Business information: Business name, GST number, address, and business type that you provide in your profile.
• Trade data: Orders, payments, and connection details you create and manage within the app.
• Device information: Device token for push notifications (if you grant permission).
• Usage data: Anonymised information about how you interact with the app, used to improve features.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Zelto platform
• Authenticate your identity and secure your account
• Enable trade connections between buyers and suppliers
• Send transactional notifications about orders and payments
• Improve and develop new features based on usage patterns
• Respond to support requests and resolve disputes
• Comply with legal obligations

We do not sell your personal data to third parties. We do not use your data for advertising purposes.

4. Data Sharing

Your trade data (orders, payments, business details) is shared with your connected trade partners within the Zelto platform — this is core to how Zelto works. Outside of this:

• Supabase: Our database and authentication provider. Data is stored on secure cloud infrastructure.
• Firebase (Google): Used for push notification delivery only.
• Legal requirements: We may disclose information if required by law or to protect the rights and safety of our users.

We do not share your data with any other third parties without your explicit consent.

5. Data Storage & Security

Your data is stored securely using Supabase, which uses industry-standard encryption in transit (TLS) and at rest. Access is protected by row-level security policies ensuring you can only access data relevant to your account and connections.

6. Data Retention

We retain your account and trade data for as long as your account is active. If you request account deletion, we will delete your personal information within 30 days, except where we are required to retain it for legal or compliance purposes.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Withdraw consent for push notifications at any time via device settings

To exercise any of these rights, contact us at the email address below.

8. Children's Privacy

Zelto is intended for use by adults operating businesses. We do not knowingly collect personal information from anyone under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

Email: support@zeltoapp.com
Website: zeltoapp.com